A branch in your pocket!

Don’t forget to download our app

Our new mobile app is available to download from the relevant app store.

You will be able to view your balances, make share withdrawal requests, update your details and much more!

Please note – You will need to create new online login credentials using your existing member number and your old online member area credentials will no longer work. You are not required to re-join the credit union.

The details you use for the new app will also work for the new members area on the website

The post A Branch in your Pocket appeared first on Citysave.

Citysave recently visited North Warwickshire Borough Council House to attend the Cost-of-Living Engagement Forum with several other support agencies in the region. At the event the Chief Executive for the council pledged to join Citysave.

Steve Maxey – Chief Executive said “The council is very proud of the employee benefit scheme in place with Citysave helping to support our employees with their financial needs. Making it easier for employees to save and build up financial resilience is a fundamental part of our wider employee wellbeing agenda. I hope by becoming a member of Citysave, I can encourage other staff in the council to do the same”

Citysave had been invited to the event to distribute information about how the Credit Union can have a positive impact on both the local community and the employees of North Warwickshire Borough Council.

Sean Lynch – CEO said “Citysave has been operating for 34 years and is now one of the largest Credit Unions in the region. We have a rich history of supporting council employees as we were originally founded by Birmingham City Council in 1988. Financial resilience is very much in the spotlight currently; the products and services Citysave offer tackle that issue directly. It is such a powerful statement to get the Chief Executive joining the credit union and becoming part of our story”

The Money and Pension Service released a report on 27th September 2022 – Nation of Savers: A report from the UK Adult Financial Wellbeing Survey which stated: “Being a ‘regular saver’ is an important steppingstone to improving financial wellbeing. In conjunction with other attitudes and behaviours with money, it can make a big difference to people’s lives”

The article also states: “In the delivery plans for the UK Strategy for Financial Wellbeing, we are focused on taking forward three recommendations to build a Nation of Savers among working age adults on low-to-modest incomes” one of which is expanding the provision of workplace (payroll) savings. To view the article click here

Citysave has been working with employers across the Birmingham and Warwickshire region for 34 years. The scheme is completely free, and the Credit Union handles most of the admin on behalf of the employer

To find out more and get in touch click here

The post North Warwickshire Borough Council is supporting its employee’s financial wellbeing appeared first on Citysave.

Last year the Financial Inclusion Centre published new research report called Getting Workforces Saving: Payroll Schemes with Credit Unions

The research looked at the scheme with two major employers in the Yorkshire region and the researchers we able to conclude the following:

• Payroll savings is effective at encouraging positive savings behaviours and promoting financial resilience amongst lower-medium income workers. The research found these workers were typically saving £50-70 a month.
• Backing payroll savings could make a significant contribution to Money and Pension Services strategic goal of getting two million more people who are either squeezed or struggling to start to save by 2030

In addition to the report, the centre make over 40 Policy recommendations. Some of which include:

• Urge the UK government, and governments of the nations of the UK, to adopt payroll saving as a key policy priority
• Government and the Confederation of British Industries (CBI) should actively engage the largest private sector employers in each UK region
• The British Chambers of Commerce and Federation of Small Businesses (FSB) should promote payroll savings amongst their members
• An aspiration that all employers offer payroll savings for their workforces – every employer, no matter what their size, should consider a payroll scheme an essential component of their workforce financial wellbeing / staff benefits offer

Citysave has been offering Payroll deduction to the employees of Birmingham and Warwickshire for over 30 years. We have a proven track record of delivering this staff benefit to Public, Private and the Third Sector. To find out more about how we can help your Financial Wellbeing Agenda, click here

The post Getting Workforces Saving appeared first on Citysave.

Dear Citysave Member,

Citysave Credit Union Annual General Meeting

Trading year September 2022/23

Date: Monday 18th March 2024

Time:  6-7pm

Venue: Online via Microsoft Teams

(a link for the meeting will be shared with registered attendees closer to the date of the meeting)

Order of Business at the Annual General Meeting (Rule 43)

• Ascertain a quorum is present as per Rule 46 (Chair)
• Approval of the minutes of the last annual general meeting
• Board report
• Treasurer’s report
• Auditor’s report
• Declaration of surplus available for distribution and a Board of Directors recommendation of application of same
• Chief Officer report
• Supervisor’s report
• Appointment of auditors
• Motions
• Elections of Directors

If you wish to attend the AGM, please register your interest by e-mailing enquiries@citysave.org.uk. Please provide your full name and membership number.

A copy of the draft accounts for the trading year alongside the motions proposed will be sent directly to members who register for the event.

The minutes for last years AGM can be found here

The post Citysave AGM 2024 appeared first on Citysave.

We wish to reassure you that we have implemented robust contingency arrangements to handle your business as usual during these exceptional times.

We remain fully open as usual – However we know how frustrating it can be to occasionally telephone queue and recommend you do not call the office if your call is simply to make a balance enquiry.

Citysave offers instant access to your balance information requests through either (or both) a text message service and mobile phone account access.

• If you require an immediate balance, please text the word “Savings” to 80800 and a text will be delivered to your mobile phone containing your balance.
• For account balance information and the ability to withdraw money to your nominated account then we strongly recommend you register for our online service. This can be accessed most easily through your mobile phone. If you have not already set yourself up for this facility, please use the below link for guidance on how to register citysave.org.uk/how-to-register – once your registration has been approved you can access your account from the Citysave homepage. Simply click on “online area” from the website homepage menu.

Please remember to keep your personal details held by Citysave, including your mobile phone number, up to date.

We aim to provide robust service for your savings and loan requirements and wish everybody safe
navigation through this difficult period.

Yours sincerely
Citysave Credit Union

The post Covid 19 resiliance appeared first on Citysave.

We are delighted to be able to help and Tenants and Landlords alike with the rent settlement challenges presented by Universal Credit and are pleased to be able to announce a formal partnership with Bournville Village Trust (BVT) and Birmingham City council to run pilot schemes over the next few  months.  Arthur Tsang from BVT commented;

 “Bournville Village Trust is pleased to partner with Citysave Credit Union in a collaboration designed to help residents who are receiving Universal Credit to successfully manage their rent payments. The scheme provides support to help residents manage their money and specifically provides peace of mind around the payment of rent. We believe the scheme will help both our tenants and our organisation to manage some of the challenges which Universal Credit may present”

 Details of the scheme can be found at Rent Protection Services

The post Help for Tenants and Landlords appeared first on Citysave.

Citysave have had another successful year raising money for our chosen charity. With most of our staff being passionate animal owners, we decided to raise money for Wythall Animal Rescue​ who are based in Birmingham.

The Sanctuary help neglected, mistreated and homeless animals find a second chance of love. We hope our donation of £200 will ensure the animals get the support they need!

Thank you to all our staff who helped raise these funds

The post Citysave donates to local charity appeared first on Citysave.

The post Credit Unions: The ethical alternative to Payday Loans appeared first on Citysave.

We are delighted, as part of our planned improvements, to be fully operational in our new Home in Central Birmingham, which enables us to further protect our customer data. Huge thank you to Sean Lynch for the project planning and implementation. We are now even better equipped to provide straightforward, ethical financial services, through modern Telephony and Online channels to the people of Birmingham. Further enhancements to our online servicing are planned and it is great to see the business investing for the future. Please note our Telephone number and P.O Box address are unchanged.

The post Citysave – Our new home! appeared first on Citysave.

‘88% of respondents thought that their credit union provided good (38%) or very good (50%) value services.’

The Financial Inclusion Centre have created a report based on a survey, researching credit union members’ financial capability, their attitude towards the credit union and more.

If you’re not already a member why not apply and start saving today? Click Here

The post Insight into Credit Union Membership appeared first on Citysave.